01/1/14

Why Wal-Mart Fails At Customer Service & Everything Else

I never quite understood why my mother had such hatred for this company. It may have stemmed from her years at working here. Maybe it is the look of the store or maybe it is the people who work there. With all those scenarios, you have to wonder why my mother hates Wal-Mart so much. It could possibly be all those reasons listed above and other reasons I have yet and probably will not mentioned. Whatever the reason is for her utter hate for Sam Walton’s empire, I am beginning to see the light and know why (at least my reason) this place is pure garbage and cares not for their people or their customers but only for the money that drops into their pockets. It’s a business. It a horrible business and if you shop there or work there, I am sorry. For what it is worth, I’ve shopped there. Hopefully I can keep the word shop in the past tense and vow to you and myself to stay away from Wal-Mart. Wal-Mart fails at customer service and everything else. Let me rant for a while.

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11/24/12

Customer Service At Its Finest

A lady I work with just celebrated her birthday the other day. She went to a great steak place. I find it funny that this entry is also about steak. Sure the past blog (yesterday’s entry) was a joke but it was still about steak nonetheless. Her going to Longhorn Steakhouse got me to thinking about a visit I had when I went there. It wasn’t a bad visit at all. It was a normal visit but instead of just having my waiter wait on me and my mom, I had the manager come out and surprise me with his presence. I felt honored. I felt like I was master of my domain just without the one-handed gestures.

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